Locate Your Work Order

Your work orders are visible in the Motili Platform when you log in with your contractor credentials. If you have a large number of work orders, you can filter or search them.

Search

From the Work Order page, click the drop-down next to the Search bar and choose how you want to search: by address, work order number, or assigned technician. You can also type information in the Search bar and click Search.
Tip: If you are looking for more work, click Available Jobs.


Filter

See all jobs assigned to you within a specific zip code and radius within that zip code

  • In the Filter Menu, go to Zip Code and enter the zip code.
  • Click Distance and choose the number of miles for the radius.
  • (Optional) Select Display Results from Closest to Farthest.
  • Click Apply Filters.
    Enter the zip code and choose the radius to see work orders.

Locate specific types of work orders

  • In the Filter Menu, go toType to select which types of work orders to display. You can select more than one type.
  • Click Apply Filters.
    Locate all Diagnostic work orders dispatched during specific days in July that have a problem the work order's requirements.
    Tip: Click Clear All to remove all filters.

Use these guidelines when completing a work order:

  • You can also use Motili's Mobile App to complete a work order. See the Mobile Support Site.
  • You cannot do any work associated with a work order until you check in.
  • You can track a work order by changing the job notifications. See Change Job Notifications.
  • If you're looking to take on new work, you can view jobs that need a technician by clicking Available Jobs. For more information, go to See Available Jobs.

Troubleshooting

  • If the work order just came through, click your browser's Refresh button.
  • Motili does not place the equipment order until it is approved by the client.
  • If you don't see your work order, call or email Motili Support.

See Also